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Human Resources | Hiring

Compassion in Action: Best Management Practices


Your teams are changing, and so are your management styles. “Compassion in Action” is a practical program designed for managers, executives, and HR professionals in Laval who want to build a healthy, engaging, and productive work environment.

Through three training sessions and on-site support at your company, you’ll develop compassionate management practices, strengthen communication within your teams, and walk away with a code of conduct developed collaboratively with your employees. A practical tool for retaining your top talent.

1

Training Session 1: Effective Communication

November 25, 2026, 9:00 a.m. to 12:00 p.m.

2

Training Session 2: Managing Intergenerational Teams

January 28, 2027, 9:00 a.m. to 12:00 p.m.

3

Training Session 3: Collaboration Tailored to Different Personalities

February 25, 2027, 9:00 a.m. to 12:00 p.m.

4

Corporate Coaching

2027, date to be confirmed

Why Participate
  • Adopt compassionate management practices that promote talent retention
  • Communicate more effectively with every member of your team, regardless of their generation or personality
  • Preventing Tension Before It Affects Productivity
  • Gauge Your Employees' Perceptions Through an Anonymous Survey
  • Leave with a code of conduct and a practical tool tailored to your specific situation
  • Connect with other managers in Laval who are facing the same challenges
Who is this program intended for?

The “Kindness in Action” program is designed for employers in Laval—specifically managers, executives, and HR professionals—who want to take proactive steps to improve the work environment in their organizations.

This program is for you if:
  • Your business is located in the Laval area
  • Do you manage a multigenerational team or a team with diverse backgrounds?
  • Do you want to improve employee engagement and retention?
  • Are you ready to rally your team around a collective effort?

Programming

Phase 1: Training (9 hours)

Three 3-hour training sessions led by experts:

  • Training Session 1: Effective Communication
  • Training Session 2: Managing Intergenerational Teams
  • Training Session 3: Collaboration Tailored to Different Personalities

Phase 2: Internship

  • Anonymous Survey on Employee Experience
  • Group workshop at a company, for up to 10 participants
  • Joint Development of a Code of Conduct: Your Collective Agreement for Healthy and Sustainable Collaboration
  • Implementation of a tool to facilitate the application and maintenance of best management practices

Bonus included: 3 hours of personalized coaching
Each company has a bank of 3 hours of coaching to use as needed throughout the program.

Our Experts

Isabelle Plourde, CHRP, ECH | Workforce Advisor, Laval économique, and Project Manager

With extensive experience in human resources management across a variety of industries, Isabelle Plourde helps companies develop a healthy corporate culture and work environment.

Her expertise spans organizational development, staffing, compensation, and pay equity, as well as the prevention of psychological harassment, in her capacity as a certified investigator (ECH). She takes a hands-on approach to addressing the practical HR challenges faced by managers.

Expert 2 - Information to follow

Expert 3 - Information to follow

Details

Dates: November 25, 2026, through February 25, 2027

Training Schedule: 9 a.m. to 12 p.m.

Cost: $475 + taxes and fees, per company

Location: Laval économique, 1333 Chomedey Boulevard, 4th floor, Laval, Quebec H7V 3Y1

For more information, please contact Isabelle Plourde, CHRP, ECH, at i.plourde@laval.ca, 450-978-6888
ext. 6459.

• Available in French only.

Our Partners

 

Montmorency Middle School